Effective Date: November 2024
Last Updated: January 2026
Access CX (“we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website, www.accesscx.com(the “Website”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This Privacy Policy applies to visitors, prospects, and business contacts globally. Individuals located in the European Union or European Economic Area should also review our GDPR Compliance Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
Information by which you may be personally identified, such as your name, job title, company name, postal address, email address, telephone number, or other identifiers by which you may be contacted online or offline.
Non-Personal Information
Information about your internet connection, device, and Website usage, including IP address, browser type, operating system, referral URLs, and browsing behavior.
Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about activity on our Website to support functionality, analytics, and user experience improvements.
We do not knowingly collect personal information from children under the age of 16.
2. How We Use Your Information
We use information we collect to:
- Provide information, insights, or services you request
- Operate, maintain, and improve our Website
- Communicate with you regarding updates, insights, events, or marketing communications (where permitted)
- Monitor Website usage and performance
- Comply with legal obligations and protect against fraud, misuse, and security risks
We do not use personal information for automated decision-making or profiling that produces legal or similarly significant effects.
3. Disclosure of Your Information
We may disclose information as necessary and appropriate, including:
- Service Providers: Third-party vendors that support Website hosting, analytics, communications, or security, subject to confidentiality and data protection obligations
- Affiliates: Entities under common ownership or control that support our business operations
- Legal and Regulatory Purposes: When required to comply with applicable law, regulation, legal process, or to protect the rights, property, or safety of Access CX or others
Access CX does not sell personal information.
4. Data Security
We implement reasonable technical and organizational measures to protect personal information against accidental loss, unauthorized access, misuse, alteration, or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Choices Regarding Your Information
Marketing Communications
You may opt out of receiving marketing emails at any time by using the unsubscribe link included in such communications or by contacting us directly.
Access, Correction, and Deletion
You may request access to, correction of, or deletion of your personal information by contacting us using the information provided below. Requests will be handled in accordance with applicable laws.
6. Cookies and Tracking Technologies
You may configure your browser to refuse some or all cookies or to alert you when cookies are being sent. Disabling cookies may affect the functionality of certain parts of the Website.
7. Third-Party Links
The Website may contain links to third-party websites not operated or controlled by Access CX. This Privacy Policy does not apply to those websites, and Access CX is not responsible for their content or privacy practices.
8. International Visitors
Access CX is based in the United States. Information collected through the Website may be processed and stored in the United States or other countries where Access CX or its service providers operate. Where required, appropriate safeguards are applied.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Updates will be posted on this page with a revised effective date.
10. Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: contact@accesscx.com