AccessCX
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AccessCX

Disrupting CX through

Digital Innovation & Managed Execution

WHAT WE OFFER

EMPOWERING DIGITAL TRANSFORMATION

Access CX serves as a strategic advisory partner offering transformational consulting and related downstream managed services in CX optimization, integrated CX technology solutions, and global vendor selection services.

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OUR EXPERTS

Tom Moroney

A seasoned professional in contact center management, Tom honed his skills across continents. His passion for empowering teams and optimizing performance fueled his mission to elevate customer experiences.

AccessCX
AccessCX

A visionary with a penchant for innovation, Tony embarked on a career in financial services and management consulting. His relentless pursuit of excellence led him to explore transformative digital strategies.

Tony Moroney

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OUR SERVICES

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Digital Transformation Strategy Development

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Integrated Technologies Solutions

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Managed IT and BPO Services

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Vendor Selection Services

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WHAT OUR CLIENTS SAY

“It’s rare that you come across a standout business partner like Tom Moroney. I have been fortunate enough to work with Tom during the RFP and on-boarding process for Michael Kors’ world-class contact center. Smart, strategic, results-driven, sincere and professional are words that come to mind when I think of Tom.”

Michael Kors
VP Customer Support

“Tom is one of those special leaders and individuals that you want on your team, and in your inner circle. Tom consistently implements and executes on new initiatives with precision and builds teams that believe in Tom’s leadership. Those teams then follow through on reflecting the expected behaviors and actions, which then lead to higher-than-expected results.”

Healthcare
SVP Customer Service

“Tom was the driving force behind providing my team access to state-of-the-art dashboard reporting and metrics which allowed us to measure operational performance and customer satisfaction in real-time.”

Online Retailer
VP Customer Service