Vendor Selection Services

Access Our Global Network of Trusted Certified Service Delivery Centers

Having established and managed contact centers in the USA, in Mexico, Guatemala, South Africa, and in Asia particularly, the Philippines, India, and Malaysia, Access CX has developed a network of the best contact center service providers.

Access CX provides the following services:

• Needs Assessment: ACX will work with you to understand your environment, your needs, and your objectives.
• Strategy Development: ACX will help you to develop an outsourcing strategy and identify the right execution partners for your company.
• Partner Communication: ACX will connect with the brand-right partners to socialize your precise needs and develop custom solutions.
• Proposal and Pricing: ACX will assist in the evaluation of proposals and pricing.
• Negotiation and Contracting: A critical part of any successful engagement, ACX will develop strong governance through binding contracts with the appropriate protections for your business.
• Implementation: ACX will help guide the successful launch of your program and ensure adherence to the prescribed model and KPI attainment.